Team Building Activities for improve work performance

Team Building Activities for improve work performance

  

  • mark
    Mark Jackson
    140,653 pts
    Guru


    10 Ways to Handle Difficult and Challenging Team Members

    Here are a few easy and successful ways to handle a difficult and challenging team member. Follow the ideas we shared here, and you can find it easy to deal with difficult people in your team.

    1. Identify the Difficulty:

    It’s important. Identify the difficulty faced by the team members. Listen to what the team members have to say. Difficulty can be due to negative team members, any other form of harassment, or emotional disturbances.

    It can be due to anyone belonging to the categories of difficult people that we listed here. Act accordingly. Find methods accordingly to handle difficulties.

    2. Observe:

    You cannot identify a difficult team member in one go. They can make themselves look good from time to time. You have to observe. Watch how the team members are as individuals for some time.

    Watch how they behave with the team. Conclude who is difficult to handle after good observation for some time.

    3. Team Member’s Perspective is important:

    Allow your team members to come forward when they experience difficulty in dealing with other members. Let them admit that there are people causing trouble and difficulties. Your standpoint and observation can be different when compared with the team members who are working with them.

    4. Do Not Open with an Attack:

    The First step in handling a difficult team member is this point. Don’t start with an attack. People will get defensive instead of realizing their mistakes. There will be no space for them to explain themselves. So, don’t begin with an attack mode.

    5. Set the Ambience:

    Before you call the team member and address their behavior, set the stage first. Make sure you speak about it somewhere private. Start the conversation with casual talk about what you are going to do. Let the person be in a better-composed state.

    The reason is if they are already agitated, then there will be no use in pointing out their behavior or mistakes. It aggravates them further. They will not listen to the queries raised.

    6. Don’t Quote Anonymous Source:

    Don’t start with “we have heard some issues about you from an anonymous source.” The anonymous source can either be true or false or have any motive behind it. It’s not the right approach to handle a difficult team member.

    7. You can show any Customer/Client Feedback:

    It will help them understand the situation better.

    8. Don’t Damage the Team’s Reputation:

    Handling difficult people in the team without damaging the team and its members as a whole.

    9. Tolerance:

    We are all humans. At some point, the tolerance level goes out without saying. Handling difficult team members will become even more challenging when we lose tolerance. Avoid such situations.

    Address issues as early as possible if you are sure that they are the ones causing trouble for everyone.

    10. Addressing is better than Confronting:

    Confronting their bad attitude or behavior will not be fruitful in handling that team member. Address the issue directly. Confrontation will make them more defensive and argumentative. No good will come out of it.

    Handle the situation in the form of ‘addressing’ rather than ‘making them confront to.’ Use confrontation only when the situation demands.

    In summary:

    The ideas we discussed here to handle difficult team members are general approaches. At the time, they can look unsuccessful. Adopt different strategies by keeping the 10 ways we discussed here as the basis. Always keep in mind that ‘moving forward’ should be the end goal.

    Arguments or confrontations of mistakes are not the goals. It is important while handling such difficult team members. The 10 ways to handle difficult team members are effective in covering all your difficulties in handling a challenging team member.


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