Building Goodwill: Strengthening Relationships and Trust

Building Goodwill: Strengthening Relationships and Trust


Perhaps we might have heard people saying about ‘a spark’ or ‘something extra’ upon hiring young talents out of the pool. They see something that makes their potential hires stand out from the rest. It is something that comes naturally and gets better over time. It even decides if he/she could be the one they want to the people who are hiring. In other words, the ‘something extra’ is what is called a Goodwill.

Besides the talent, a good-will is capable of making an individual stand out, and at the same time, making them a perfect ‘fit in’ to work. People look for talents as well as a ‘good-will’ bearing from young individuals who are about to begin their careers. It goes without saying to individuals who are career-oriented as they should know that talent is not enough to take them further. With that thought, let’s delve into the details of having a good-will and how to build good-will to make you look the best.

The Importance of a Goodwill

Being friendly, being helpful, co-operative, and sharing mutual respect with co-workers results in building strong good-will traits in an individual. Nobody wants a co-worker who is bad-tempered, non-cooperative, and never there for their colleagues.

You can encourage goodwill in many ways, starting with simple greetings in the morning to your co-worker, accompanying them in lunch, taking some work off their plate when it is overwhelming, helping, etc. In return, your good-will goes a notch high. Goodwill indeed guarantees you trust, team-support, better relationships, and of course, the long-term success you are looking for when you begin your career.

Having said how needed it is to incorporate good-will, let’s summarize the importance of good-will in 15 simple points to grasp the idea quickly.

1.) Goodwill brings trust.

2.) Builds good reputations.

3.) Brings good-rapport with colleagues as soon as possible upon joining as a new hire.

4.) Your integrity is revealed.

5.) With good-will, you foster confidence within your team.

6.) By spreading good-will, you are saying to your co-worker and your team that you value them like yourself.

7.) Goodwill strengthens relationships.

8.) Goodwill is like an asset to you.

9.) Good-will can stop further altercations in case of disputes, troubles, and difficult times.

10.) It can save you from a lot of troubles. In particular, the difficulties you could have with the management and authority chain. Goodwill helps you sort things out smoother.

11.) Good-will keeps you engaged. Especially when you are a new joiner or if you just got hired from another concern and put in a team, goodwill can help you get engaged with your team and colleagues.

12.) Willingness to forgive your mistakes or blunder is high. Your team/client/co-worker knows about your good-will, which makes it easy for them to let go of mistakes and only look at your good-side.

13.) With good-will, you give a chance for people to get to know the ‘real’ you.

14.) Genuine Good-will attracts people. It stands out from a structured or forced good-will. With more people admiring you for genuineness, chances are, you can get more opportunities through contacts, referrals, recommendations, etc.

15.) If not for the sake of business or employers, incorporate good-will for the sake of your happiness and well-being.

By now, you can clearly understand the need to build good-will and how important it is in your workplace. Particularly to new hires, job-seekers, and those who are so much into your career, you need to understand that your talent goes incomplete without having a good-will.

Having said about good-will and its importance, there comes a cluster of questions like ‘how to create the good-will’, ‘are there any types of good-will’, how to build good-will’ and such. ? Let’s see about that in detail.

14 Steps to Build Good-Will

Goodwill is more like an emotion than a character or trait to be built. You can’t just create good-will out of nowhere or force it. Genuine good-will is always spontaneous and more like a positive reflex, i.e. you greet people; you help people not because you have to do it for the sake of looking good. It happens just like that. To be precise, good-will is something that springs naturally from the inside in individuals.

People express them well, while few find it difficult to express. For those, this article will be of help in narrowing things down to simple steps. If you are about to begin your career, make a note of the things we discuss here to make sure you better prepare yourself. In short, it’s easy to find talents and skills, but with good-will, you become this complete individual that people can’t avoid.

1. Be the First

Being a fresher, it’s pretty evident that you’ll receive a good welcome in your workplace and your team. But, avoid getting used to it. Don’t expect people to come to you or pamper you as you are new. Take the first step in extending your good-will. Chances of ‘new-hires’ like you can be high. They could also have the same feelings as you. So, be the first. Greet them, work with them, extend season-wishes, get to know your team, share cafeteria visits, etc.

2. Do it for yourself

If you are starting new, the feeling of nervousness, acceptance, and need-to-prove will be high. At the same time, there’ll always be a hesitation to get involved. You will be concerned about starting and finishing things well instead of overdoing it. If this is the case, encourage good-will for the sake of yourself. You start reaching out to your team colleagues, say what you want or what bothers you and who knows, they will be glad in sorting things for you.

3. It’s the little things

The value of Good-will is in little things that you do for people in your workplace. Wishing them in the morning, bringing coffee to your colleague, exchanging gifts, occasional trips, being polite in your approaches, speaking kind words, good sense-of-humor, making people laugh, helping them if they have workloads, buying them lunch, extending friendships, etc., it can get as simple as just asking about how their day was is enough.

4. Build Mutual Respect

Your workplace consists of people like you. Without respect to each other, it is nothing but a room full of people who don’t like each other. It will not become an actual workplace. Respect people. Most importantly, develop mutual-respect; it’s an important good-will trait. Give respect the way you want respect. Gain other people’s respect by being supportive of them and appreciating them. Similarly, respect people with whom you don’t get along well. Ideas and opinions differ, so, in spite of differences, respecting your co-worker is an important kind of good-will you need to incorporate.

5. Constructive Feedbacks

In the event of sharing feedbacks, always begin with the positives and give them constructive feedbacks. It’s a good way to say ‘what they could improve’ instead of getting into arguments about ‘what they did wrong’ or see ‘who’s right.’ If you are a fresher, you will know this because you like it when people say constructive feedbacks instead of negatives. The same goes for your colleagues. Give them constructive feedback. Your entire good-will can go in a minute with a satirical/sarcastic remarks (or angry) from you against your colleague’s work.

6. Complimenting people

Appreciate people. Complement their good work whenever and wherever, even if it’s something small. It’s an essential character to construct a good-will. Complimenting people is important for building workplace relationships. It says that their work is being noted, recognized, and appreciated for all the efforts they put in. The act of appreciating, complementing, and valuing other people like you gives rise to good-will. You can also ensure it by doing so in front of the whole team or other colleagues, which makes them feel even better. Compliments or appreciations attract productivity. Do it often as when needed.

7. Practice what you preach

It’s a formidable character in constructing a good-will. You should be able to follow the things you say to others. Treat the way you want people to treat you. Think to yourself about when was the last time you helped somebody, you appreciated someone, or you spent lunch or went to coffee with. Be the person that people look up to by following what you say. If you expect people remember that other people can expect the same from you too.

8. Build good-will outside work too

It’s quite natural when people behave differently outside the office. A workplace needs some basic ethics, whereas your personal life can be a lenient one. However, make sure that your good-will nature stays the same. Make people see you that you’re the good-natured person in real life too, and not just someone pretending in the office. It gains tremendous trust in you. Being nice to people outside the office is very important similar to being nice in the workplace. Be the same person even outside the work too.

9. For better relationships at work

Good-will is an important tool in building good workplace relations. In the light of your good-will, your team/colleague/boss will find it easy to look past your mistakes or blunders or even crossed-deadlines in trust and good-faith upon you.

10. Good rapport & Good Opportunities

Good-will spreads quickly. People with so much positivity tend to attract people towards them. With a good-will, chances of recommendations, referrals, meeting high-officials, new opportunities, learning new things are high. Good-will can gain your client’s trust. It can open new doors to possibilities in your career.

11. Not Complaining

Gossiping, Complaining about people at work is not a good trait. Being dismissive, bad-mouthing people, criticizing other’s work, comparisons, or any sorts like this should be avoided to have good-will.

12. It’s not always up to you

You cannot force people to like you or come to have coffee with you or take your help. To a certain extent, it is up to you. Remaining is in the hands of other people; however, you can encourage good-will in them and be nice.

13. Huge Trust & Responsibilities

Once people understand your genuine good-will, the amount of trust they have in, you will keep growing. Trust is an essential foundation in your work and business. With trust from people, you will be inclined towards delivering a quality output. As a result, your seniors/boss will not hesitate to give you the responsibilities to take care of. Good-will lays many platforms like this for you to shape yourself to better.

14. To Switch Sides

Another advantage of earning a good-will is you can switch sides smoothly and easily. Due to good-will, your clients or business contacts can extend support in case you like to do something on your own like a start-up once you quit your job. With good-will, your team-head/boss could support you in switching projects, branches, place-of-work, or any sort. Your boss could guide you in streams that work best for you to have a successful career run if they recognize your good-will and talents.

Include these 14 steps to build good-will in not only your workplace but also outside the work, which brings more trust in you. These steps are simple yet very effective in conveying the good-will in you. When you start fresh, your blooming talent and skill-set, along with a good-will, can make you climb the ladder easily, genuinely, and smoothly. Good-will can be contagious too.

The next time you see your co-worker, the chances are high with him/her following good-will traits like you. Practice good-will as well as encourage good-will in others too.

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